FREQUENTLY ASKED QUESTIONS

How does it work?

After you fill out a form, we will send you a confirmation email and depending on what you have booked, you will need to provide us some drawings i.e floor plan, and photos of your space/items. We will start working on your project once we receive a minimum 50% deposit from you.

What if I don’t know how to draw a floor plan?

If you don’t have technical drawings of your house, you don’t need an expert to sort out your floor plan. We will send you a simple guide on how to draw a floor plan yourself. You don’t need any software for that. One line drawing with pen and paper would be more than enough!

Can I book for a house under construction?

Yes as long as you have your floor plan and section plan. Plus side is it can be more efficient money wise to execute your interior plan during construction. The downside is some constructions do adjustments that make it not exactly precise as the technical drawings.

Can I hit you up with some questions after the project is finished?

Depending on which package/service that you take, you can contact us no more than 7 days after we send the final project.

How long will it take for you to finish the project?

Maximum 4 weeks from when we received the down payment.

What’s the payment method?

You can pay via PayPal or bank transfer to our Australian bank account or Indonesian bank account.

Can I do a payment plan?

Depending on how many rooms that you book, we can arrange a payment plan.

Do you do a site visit?

Depending on the purpose of the site visit, it’s available in Greater Melbourne Area (Australia) and Greater Bandung (Indonesia) only. If you have an inquiry, please email us at kutatastyling@gmail.com

Can you style our house in person?

If you are located in Greater Melbourne Area (Australia), yes we can. We also do seasonal styling in Greater Bandung (Indonesia) and will usually inform you via email and our instagram account with our available date.

How much does it cost for businesses/organisations?

Depending on what you need us to help you with, we can give you a quote if you leave us an email at kutatastyling@gmail.com

What if I don’t know what service I need?

You can contact us via whatsapp or email kutatastyling@gmail.com 

Can I book your service as a gift?

Definitely! We have had a couple of clients that booked us as a gift for their family and friends. For that special request, you can contact us via whatsapp, email kutatastyling@gmail.com and we can contact the recipient directly!

Is the service including furniture placement and installation?

If you are located in Greater Melbourne Area (Australia), yes we can. We also do seasonal styling in Greater Bandung (Indonesia) and will usually inform you via email and our instagram account with our available date. Apart from these areas, we do not perform furniture placement and installation.

For mood board services, can you buy the furniture and decorative items on my behalf?

Yes, we can. If you’re in Melbourne, Australia, you have to book your in-person styling session and we will order your items for free and you will have access to all of our wholesalers and retailers special price. If your property is in Indonesia, there’s a minimum order of 1000 AUD or 10.000.000 IDR. And a 20% service fee from the total of the cost.

If I have a floor plan, do you have a service to review my drawings?

Yes we can. If you’re in the stage to build your dream home and not sure if the floor plan that you have is working for you, send us an email and we can give you feedback and review your floor plan with a fee (of course). The fee is depending on how much work that you want us to do.